Legal

Privacy Policy

Last updated: July 2026

Nyansapo Election Manager (“we”, “us”), a division of Offin Security Services Limited, builds political technology for campaigns, parties and public institutions. This policy explains what data we handle and how we protect it, in line with Ghana’s Data Protection Act, 2012 (Act 843).

1. Data we collect

Survey responses, sentiment signals, contact details you submit (name, email, phone), and technical data (device, approximate location by constituency). Survey responses are linked to a one-way hashed identifier — we do not store the raw phone number against a response.

2. How we use it

To produce aggregated intelligence (pulse scores, sentiment trends, narrative analysis) for our clients. Analysis is reported in aggregate; we do not sell individual-level data.

3. Processors we use

Africa’s Talking (SMS), the Meta WhatsApp Cloud API (WhatsApp), Resend (email), and cloud infrastructure in the af-south-1 region. Each processes data only to deliver the service.

4. Retention & security

Data is retained only as long as necessary for the engagement, then deleted or fully anonymised. Access is role-restricted and encrypted in transit and at rest.

5. Your rights

You may request access, correction, or deletion of your personal data, or withdraw consent, by contacting privacy@offin.ai.

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